Privacy Policy

We may collect the following information when you use our website:

• Personal Information: Name, email address, phone number, billing address, and shipping address.
• Order Information: Products purchased, order details, transaction status, and delivery information.
• Contact Information: Information you provide through contact forms, customer enquiries, or support requests.
• Technical Information: IP address, browser type, device information, pages visited, and website usage data.

We may use your information for the following purposes:

• To process and fulfil customer orders.
• To arrange product shipping and delivery.
• To respond to customer enquiries and support requests.
• To send order confirmations and important purchase updates.
• To improve our website, products, and shopping experience.
• To prevent fraud and unauthorised transactions.
• To comply with applicable legal and regulatory requirements.
• To send promotional communications where permitted by law.

Payments made through our website may be processed by third-party payment service providers. Payment details are handled according to the security practices and privacy policies of the relevant provider.

We do not intend to store complete payment card details or sensitive payment credentials on our website servers. Please refer to your chosen payment provider’s privacy policy for further information.

Our website may use cookies and similar technologies to maintain shopping cart functionality, remember preferences, improve website performance, and understand how visitors use our website.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect shopping cart, checkout, and other website features.

We do not sell your personal information to third parties. We may share relevant information with trusted service providers when necessary to operate our business, including:

• Payment gateways for processing payments.
• Courier and shipping partners for delivering orders.
• Website hosting and technical service providers.
• Customer support and analytics providers, where applicable.
• Government authorities or other parties when required by law.

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration, or disclosure. However, no method of online transmission or electronic storage can be guaranteed to be completely secure.

We retain personal information for as long as reasonably necessary to process orders, provide services, maintain business records, resolve disputes, and comply with applicable legal obligations.

Depending on applicable law, you may have the right to request access to, correction of, or deletion of your personal information, or to withdraw consent where processing is based on consent.

To make a privacy-related request, please contact us using the details provided below. We may need to verify your identity before processing your request.

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before sharing personal information.

Our website is intended for general customers and is not knowingly designed to collect personal information from children in violation of applicable law. If you believe a child has provided personal information improperly, please contact us so we can review the matter.

We may update this Privacy Policy from time to time to reflect changes in our business, website functionality, or legal requirements. Any updates will be published on this page with a revised “Last Updated” date.